Terms and Conditions

REDDCRYPT is used to encrypt emails. The use of REDDCRYPT is subject to the conditions of the following agreement.


This document represents an agreement between the user of REDDCRYPT and REDDOXX GmbH, Neue Weilheimer Str. 14, 73230 Kirchheim unter Teck, Germany (hereinafter “REDDOXX”). The agreement extends to companies associated with REDDOXX.

REDDCRYPT refers to the services and programs offered by REDDOXX under the domain operated by the REDDOXX (www.reddcrypt.com) and its sub-domains and aliases.

With the commissioning and use of REDDCRYPT you accept the conditions of this agreement. You agree to use REDDCRYPT exclusively in accordance with the following terms and conditions.

1. subject matter

REDDCRYPT is offered in two usage variants:

  • as a free platform for email encryption as single use via the web app
  • as a paid platform for email encryption as single use with additional apps (see https://www.reddcrypt.com/apps/), as well as a central corporate solution

The fees for the use of REDDCRYPT are listed on the REDDCRYPT website and are binding. They are due for payment immediately upon invoicing for the term of 12 months and can be settled using the payment methods specified therein. REDDOXX may send invoices and payment reminders by email. If a fee cannot be collected, the user shall bear all costs arising therefrom.

The use of REDDCRYPT may only be carried out within the scope of the possibilities offered. All other uses require the prior written permission of REDDOXX.

With REDDCRYPT, REDDOXX provides a technical application for the encryption of emails. REDDOXX does not participate in the content. REDDCRYPT does not claim any property rights on user contents.

The user accepts that a one hundred percent fail-safe provision of applications is not possible and that events of an internal nature (e.g. maintenance work, security concerns) and external nature (e.g. power failures, power outages) are prevented. This also applies to REDDCRYPT. However, REDDOXX endeavors to achieve the highest possible reliability and constant availability for the services offered.

REDDCRYPT, all elements contained therein and all associated contents – with the exception of user communications and unless otherwise indicated – belong to REDDOXX or are licensed to REDDOXX. All copyrights and other industrial property rights, regardless of their form, remain at all times with REDDOXX and licensors of REDDOXX.

REDDOXX reserves the right to make adjustments to the services offered and to offer other services, insofar as this is reasonable for the user.

2. Rights and obligations of the user

You are permitted to use REDDCRYPT for your own purposes (“to use” means to access and execute the offered services and programs).

REDDCRYPT can be used by registering at the application. With the completion of the registration process, you make an offer to conclude the contract for the use of REDDCRYPT. REDDOXX accepts this offer by activating your user account. By this acceptance the contract between you and REDDOXX is concluded.

In order to register as a user, you must enter your email address and a password. We recommend that you keep your password secret to prevent misuse. Each email address can only be registered once. Please note that you are responsible for all your activities on the platform. Any responsibility of REDDOXX is excluded.

You are obliged to comply with the laws applicable in your country when using REDDCRYPT as a whole, in particular when posting content and communicating with other users.

Beyond that and independently of the legal situation you are not permitted:

  • Use any content that is pornographic, vulgar, obscene, abusive, harmful, libelous, harassing, threatening, hateful, hateful, racist or otherwise objectionable;
  • harass other users with mass content (especially SPAM);

Furthermore, all users are prohibited from the following actions:

  • Rent, lease, sublicense, loan, sell, transfer, copy, modify, adapt, combine with other programs, translate, convert into another programming language, reverse engineer, decompile or create derivative works from REDDCRYPT or elements of REDDCRYPT itself or through third parties, except as expressly permitted in this Agreement or by mandatory law.
  • REDDCRYPT or elements of REDDCRYPT in any way to reproduce or deal with or allow third parties to do so, except as expressly permitted in this Agreement.
  • REDDCRYPT or elements of REDDCRYPT with mechanisms, scripts or other software (e.g. robots or crawlers) which are not necessary for proper use of the platform. However, this does not affect the use of interfaces and software provided by REDDCRYPT for programmatic access (e.g. APIs).
  • All activities that impair or excessively burden the functioning and/or infrastructure of REDDCRYPT.
    If you notice that other users use REDDCRYPT in a manner contrary to law or contract, you can report this via the contact form on the platform.

3. Term and termination

The free services can be terminated by the user at any time without giving reasons. The account delete function in the user’s profile can be used to terminate the service. After termination, all content that has been posted by the user will be deleted by REDDOXX.

The paid services are offered as part of a subscription. The booked minimum usage period will be extended by one period of the same period if the user does not cancel the subscription in time. The cancellation can be made without notice at the end of the current period without giving reasons. The function in the administration area of the user or the organization can be used to cancel the subscription. After termination, all content that has been posted by the user will be deleted by REDDOXX.

REDDOXX has the right to terminate the free service at any time and without giving reasons at its discretion. In the event of such termination, we will, upon request, make reasonable efforts to provide the User with a copy of its uploaded Content, unless the termination is for good cause.

Both parties shall be entitled to terminate the contract for good cause in the case of both paid and unpaid services. An important reason exists if, taking into account all circumstances of the individual case and weighing the interests of both parties, the terminating party cannot reasonably be expected to continue the contractual relationship until the agreed termination or until the expiry of a period of notice. Important reasons exist in particular if

  • the user does not comply with legal regulations
  • the user violates points of this agreement
  • the user damages other users or the platform

If an important reason is presented, REDDOXX reserves the right, in addition to giving notice of termination, to admonish the user, delete the user’s contents and block the user’s access.

The user’s claim to repayment of fees paid in advance lapses if REDDOXX has to take measures resulting from the presentation of an important reason.

4. Cancellation policy for consumers

If you use REDDCRYPT as a consumer within the meaning of the law (§ 13 BGB), the following provisions apply to you.

Right of revocation: You can revoke your contractual declaration within 14 days without stating reasons in text form (e.g. letter, e-mail). The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfilment of our duties to inform according to article 246 § 2 in connection with § 1 Abs. 1 and 2 EGBGB as well as our duties according to § 312e Abs. 1 Satz 1 BGB in connection with article 246 § 3 EGBGB. The timely dispatch of the revocation is sufficient to comply with the revocation period.

The revocation is to be addressed to:

Neue Weilheimer Str. 14
73230 Kirchheim unter Teck
email: reddcrypt@reddoxx.com

revocation consequences

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return the received services to REDDOXX in whole or in part or only in a deteriorated condition, you must compensate REDDOXX for the loss in value. This can lead to the fact that you must nevertheless fulfil the contractual payment obligations for the period up to the revocation. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation, for us with its receipt.

If you have requested that the services begin during the revocation period, you shall pay us a reasonable amount corresponding to the proportion of services already rendered up to the time you notify us of the exercise of the right of revocation with respect to this contract in comparison to the total scope of the services provided in the contract.

Reference to premature expiry of the right of withdrawal

In the case of a contract for the provision of services, the right of withdrawal expires if the entrepreneur has completely provided the service and has only begun to provide the service after the consumer has given his express consent and at the same time confirmed his knowledge that he will lose his right of withdrawal if the contract is completely fulfilled by the entrepreneur.